Privacy policy

Last updated: 1 April 2026

Dropslab (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our website and services.

Information we collect

We collect information you provide directly to us, such as when you fill out a contact form, request a demo, or sign up for an account. This may include your name, email address, company name, job title, and any other information you choose to provide.

We also collect information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and the dates and times of your visits.

How we use your information

To provide, maintain, and improve our products and services.
To respond to your inquiries and fulfil your requests.
To send you product updates, marketing communications, and other information we think you may find interesting (you can opt out at any time).
To monitor and analyse trends, usage, and activities in connection with our services.
To comply with legal obligations and protect our rights.

We do not sell your personal information. We may share your information with service providers who perform services on our behalf, with your consent, or as required by law. Our hosting sub-processor is Hetzner (Germany); see the trust and security page for details and our data processing agreement.

Your rights and choices

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, please contact us using the information below.

Data retention and security

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. We use reasonable administrative, technical, and physical safeguards to protect your information.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Contact us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@dropslab.com.